Tiles Quotation Format: A WhatsApp Quote Dealers Can Send in Two Minutes
Hypothetical example: Meenakshi runs a tiles showroom in Madurai. A buyer asks for a quote on WhatsApp while another customer waits at the counter. Meenakshi has the selected tile and an area measurement, but she still needs to check whether the buyer wants fitting. A saved tiles quotation format helps her prepare a clear message without guessing at the missing detail.
A tiles quotation format should identify the tile, quantity, unit rate, separate charges, tax treatment, total, and terms in a message the buyer can read on WhatsApp. Record the brand, collection, size, finish, and SKU so the selection is unmistakable. Price tile supply on a stated unit, such as square feet or boxes, and show fitting and delivery on separate lines when included. State whether rates include applicable tax; verify the treatment before inserting a tax amount or firm payable total. Add the quote date, validity, site location, exclusions, and a specific next step. If the area, stock, tile selection, or installation scope is unconfirmed, label the message a preliminary estimate and say what needs checking. A saved template may take little time to fill in, but the calculation and terms still need a final review. Send a matching PDF if the customer needs a printable copy.
What should a tiles quotation format include?
Start with the showroom name and contact details, customer name, site location, quote reference, and date. Describe the selected tile precisely enough for another staff member to identify it. Then give each charge a quantity, unit, rate, and line amount where those fields apply. Finish with the tax basis, payable total, validity, delivery and payment terms, exclusions, and the action needed from the buyer.
Copy this phone-friendly template. Replace every bracketed field and delete any line that does not apply before sending it:
Quote: [reference] | Date: [date]Showroom: [name and contact]Customer: [name] | Site: [location]Tile: [brand, collection, size, finish, SKU]Quantity: [number and unit]Tile rate: ₹[amount] per [same unit]Tile supply: ₹[quantity × rate]Fitting: ₹[amount and scope, or excluded]Delivery: ₹[amount and terms, or excluded]Other agreed work: ₹[amount and description, if applicable]Subtotal: ₹[checked amount]Applicable tax: ₹[verified amount, if applicable]Prices: [inclusive or exclusive of applicable tax]Payable total: ₹[checked amount]Valid until: [date]Payment and delivery terms: [agreed terms]Exclusions: [specific items]Next step: Please confirm [SKU], [quantity], and [site details].
If the tax treatment or another charge remains unconfirmed, do not forward the template with a guessed payable total. Mark the message as an estimate, explain what is pending, and issue a completed quote once the figures are checked. Downloadable tile quotation formats are also available in document and spreadsheet forms from myBillBook if your buyer needs a file rather than a message.
How do you turn a tiles estimate into a firm quote?
A tiles estimate format is useful when the buyer has supplied an approximate area or has not chosen a final SKU. Label the amount provisional and list the assumptions. For a firmer quote, confirm the product, quantity basis, included work, charges, and validity. If a later measurement or selection changes, send a clearly identified revision rather than leaving conflicting totals in the chat.
Here is an illustrative calculation, not a market price. Suppose a buyer confirms 120 sq ft of a sample tile at ₹85 per sq ft. Tile supply is 120 × ₹85 = ₹10,200. If separately agreed fitting covers the same area at a sample ₹30 per sq ft, fitting is 120 × ₹30 = ₹3,600. The subtotal is ₹10,200 + ₹3,600 = ₹13,800 before applicable tax or other agreed charges.
| Illustrative item | Quantity | Sample rate | Amount |
|---|---|---|---|
| Tile supply | 120 sq ft | ₹85 per sq ft | ₹10,200 |
| Agreed fitting | 120 sq ft | ₹30 per sq ft | ₹3,600 |
| Subtotal before tax or other charges | — | — | ₹13,800 |
Before using the example as a model, check the actual tile rate, fitting scope, and quantity. If you sell by box but receive an area in square feet, confirm the product's pack coverage and state the number of boxes being priced. Do not present a calculated area as a confirmed box quantity.
How do you prepare a tiles quotation with GST?
Show the tile and service amounts, state whether listed rates include applicable tax, and display the verified tax amount and payable total where relevant. Do not reuse a rate or treatment from an older quote without checking the current requirements for your transaction. A quotation template is not a substitute for advice on tax treatment or invoicing.
For the illustrative subtotal above, the working layout is: “Tile supply: ₹10,200; fitting: ₹3,600; subtotal before applicable tax or other charges: ₹13,800; applicable tax: ₹[verify]; payable total: ₹[recalculate].” Those placeholders are instructions to the dealer, not a send-ready customer quote. If another installer will quote fitting independently, identify that arrangement instead of presenting the installer's unconfirmed charge as part of your total.
What belongs in a flooring quotation format?
A tile-supply quote covers the selected product and its agreed supply or delivery terms. A flooring quotation may also include installation and site work. Show tile supply, fitting, delivery, and any agreed preparation or removal as separate lines. Put unaccepted extras below the base quote as optional items, excluded from the payable total.
For example, if a Coimbatore buyer has not confirmed whether existing tiles need removing, quote only the work you have agreed to price and state: “Existing-floor removal excluded, pending site check.” Also clarify whether furniture moving, subfloor preparation, stair work, or an additional quantity allowance is included. These are scope questions, not charges to add silently.
Which quote should you send on WhatsApp?
| Customer situation | Use this format | Check before sending |
|---|---|---|
| Area or tile selection is uncertain | Preliminary estimate with named assumptions | State what must be confirmed |
| Tile and quantity are confirmed | Itemised supply quote | Match the SKU, unit, rate, and total |
| Customer wants installation | Supply-and-fitting quote with separate lines | Define fitting scope and exclusions |
| Customer needs a printable copy | Short WhatsApp summary plus matching PDF | Match the reference, items, and total in both |
What should you check before sending a tiles quote?
A saved message helps with speed; a short final check protects its usefulness. Read the quote as someone who was not present during the showroom conversation:
- Do the customer name, site, quote reference, date, and selected SKU match the enquiry?
- Does every rate use the same unit as its quantity? Have you checked each multiplication and the total?
- Are fitting, delivery, optional work, and exclusions clearly separated?
- Is the tax basis clear, with any applicable amount verified before a firm total is sent?
- Are the validity, stock or delivery caveats, and next step stated?
Close with a request the buyer can answer: “Please confirm the tile SKU, quoted quantity and unit, and delivery location.” If the selection or area changes, revise the quote rather than asking the buyer to rely on an earlier total.
For showrooms handling repeated enquiries, Intellibook AI tiles and granite showroom software can be a next step for organising WhatsApp enquiry and quote workflows. Staff should still confirm product details, arithmetic, tax treatment, and terms before a firm quote goes out.
Frequently asked questions about tiles quotations
What is the format of a tiles quotation?
Include the showroom and customer details, quote reference and date, tile description and SKU, quantity, unit rate, and line amount. Show fitting or delivery separately if included, then add the tax basis, checked total, validity, exclusions, and next step. If a key detail is unconfirmed, label the message an estimate rather than a firm quote.
How do I make a tiles quotation with GST?
List the tile and any separately quoted services, calculate their subtotal, and state whether the displayed rates include applicable tax. Insert the tax amount and payable total only after checking the treatment relevant to the transaction. Keep unverified figures out of the customer-facing version, and seek qualified advice if the tax or invoice requirements are unclear.
What should a flooring quotation include?
A flooring quotation should state the measured area and unit, selected tile, supply price, and any agreed fitting, delivery, or preparation charges. Define what installation covers and list exclusions such as unconfirmed removal work. Keep optional work outside the payable total until accepted, then show the checked total, validity, and agreed terms.
Can I send a tiles quotation on WhatsApp?
Yes. Use a structured message that identifies the tile, quantity, unit, separate charges, tax basis, checked total, validity, and next step. For a buyer who needs a printable copy, attach a PDF with the same reference, items, terms, and total. Review both versions before sending so they do not contradict each other.
Key takeaways
- Name the exact tile and price it in a stated unit.
- Separate supply, fitting, delivery, and optional work.
- Label uncertain figures as estimates and explain what must be checked.
- Verify tax treatment and arithmetic before stating a payable total.
Keep tile quotes consistent when the counter gets busy
Save the message template, then have staff check the SKU, quantity, charges, and terms for each buyer. Intellibook AI may help organise the enquiry workflow; your team remains responsible for the quote it sends.
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